This Method Requires Authentication – Full Version

We were having some issues with one of our VCSA’s and creating or subscribing to Content Libraries. So here is our resolution.

Symptoms:

  • When creating a local Content Library, when clicking finish, it errors with: This Method Requires Authentication
  • When subscribing to another Content Library that has authentication disabled, after copying the json URL into the field and clicking next, it halts the view and states: This Method Requires Authentication
  • When attempting to download Support Bundles from the VAMI at https://<vCenter FQDN>:5480, Downloads timeout and fail

SSH into the VCSA and check the following log files:

/storage/log/vmware/vdcs/cls.log
/storage/log/vmware/vdcs/ovf.log
/storage/log/vmware/vdcs/ts.log

In cls.log, you will be looking for something like this:

cls.log
=========
2016-01-20T14:18:01.773Z | DEBUG    | unset-opId       | tomcat-http--39           | SsoOverRestVerifierUtil        | Trying to verify request signature using following; host:<vCenter FQDN>, port: 443, uri:/cls/resourcebundle
2016-01-20T14:18:01.800Z | ERROR    | unset-opId       | tomcat-http--39           | SamlTokenImpl                  | Signature validation failed
javax.xml.crypto.dsig.XMLSignatureException: the keyselector did not find a validation key
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature$DOMSignatureValue.validate(Unknown Source)
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature.validate(Unknown Source)
        at com.vmware.identity.token.impl.SamlTokenImpl.validateSignature(SamlTokenImpl.java:653)
        at com.vmware.identity.token.impl.SamlTokenImpl.validate(SamlTokenImpl.java:535)
        at com.vmware.vim.sso.client.DefaultTokenFactory.parseToken(DefaultTokenFactory.java:46)
        at com.vmware.vim.sso.http.impl.AuthVerifierImpl.validateSamlToken(AuthVerifierImpl.java:77)
        at com.vmware.vim.sso.http.impl.AuthVerifierImpl.verifyToken(AuthVerifierImpl.java:66)
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeaderImpl(SsoOverRestVerifierUtil.java:183)
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeader(SsoOverRestVerifierUtil.java:109)
        com.vmware.vcde.common.services.cm.servlet.SsoAuthenticatedFileStreamServlet.doGet(SsoAuthenticatedFileStreamServlet.java:103)
.
.
.
.
2016-01-20T14:18:01.801Z | ERROR    | unset-opId       | tomcat-http--39           | SsoOverRestVerifierUtil        | Failed to verify request signature using following; host:<vCenter FQDN>, port: 443, uri:/cls/resourcebundle
2016-01-20T14:18:01.801Z | ERROR    | unset-opId       | tomcat-http--39           | SsoAuthenticatedFileStreamServlet | doGet: SSO verification failed for client <vCenter IP Address>
com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil$SsoAuthException: com.vmware.vim.sso.http.AuthException: The SAML token is invalid!
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeaderImpl(SsoOverRestVerifierUtil.java:194)

In ovf.log, you are looking for:

ovf.log
-------
2016-01-20T14:18:01.792Z | DEBUG    | unset-opId       | tomcat-http--23           | SsoOverRestVerifierUtil        | Trying to verify request signature using following; host:<vCenter FQDN>, port: 443, uri:/ovf/resourcebundle
2016-01-20T14:18:01.804Z | ERROR    | unset-opId       | tomcat-http--23           | SamlTokenImpl                  | Signature validation failed
javax.xml.crypto.dsig.XMLSignatureException: the keyselector did not find a validation key
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature$DOMSignatureValue.validate(Unknown Source)
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature.validate(Unknown Source)
        at com.vmware.identity.token.impl.SamlTokenImpl.validateSignature(SamlTokenImpl.java:653)
        
        
2016-01-20T14:18:01.805Z | ERROR    | unset-opId       | tomcat-http--23           | SsoOverRestVerifierUtil        | Failed to verify request signature using following; host:<vCenter FQDN>, port: 443, uri:/ovf/resourcebundle
2016-01-20T14:18:01.805Z | ERROR    | unset-opId       | tomcat-http--23           | SsoAuthenticatedFileStreamServlet | doGet: SSO verification failed for client <vCenter IP Address>
com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil$SsoAuthException: com.vmware.vim.sso.http.AuthException: The SAML token is invalid!
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeaderImpl(SsoOverRestVerifierUtil.java:194)
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeader(SsoOverRestVerifierUtil.java:109)
        at com.vmware.vcde.common.services.cm.servlet.SsoAuthenticatedFileStreamServlet.doGet(SsoAuthenticatedFileStreamServlet.java:103)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
        at com.vmware.vcde.common.services.cm.servlet.DispatcherServlet.service(DispatcherServlet.java:53)

In ts.log, you are looking for:

Ts.log
---------
2016-01-20T14:18:01.792Z | DEBUG    | unset-opId       | tomcat-http--14           | SsoAuthenticatedFileStreamServlet | doGet: Entering (/ts/resourcebundle)
2016-01-20T14:18:01.805Z | ERROR    | unset-opId       | tomcat-http--14           | SamlTokenImpl                  | Signature validation failed
javax.xml.crypto.dsig.XMLSignatureException: the keyselector did not find a validation key
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature$DOMSignatureValue.validate(Unknown Source)
        at org.jcp.xml.dsig.internal.dom.DOMXMLSignature.validate(Unknown Source)
        at com.vmware.identity.token.impl.SamlTokenImpl.validateSignature(SamlTokenImpl.java:653)
2016-01-20T14:18:01.805Z | ERROR    | unset-opId       | tomcat-http--14           | SsoOverRestVerifierUtil        | Failed to verify request signature using following; host:<vCenter FQDN>, port: 443, uri:/ts/resourcebundle
2016-01-20T14:18:01.806Z | ERROR    | unset-opId       | tomcat-http--14           | SsoAuthenticatedFileStreamServlet | doGet: SSO verification failed for client <vCenter IP Address>
com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil$SsoAuthException: com.vmware.vim.sso.http.AuthException: The SAML token is invalid!
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeaderImpl(SsoOverRestVerifierUtil.java:194)
        at com.vmware.cis.services.common.sso.SsoOverRestVerifierUtil.verifySecurityHeader(SsoOverRestVerifierUtil.java:109)
        at com.vmware.vcde.common.services.cm.servlet.SsoAuthenticatedFileStreamServlet.doGet(SsoAuthenticatedFileStreamServlet.java:103)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:620)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

Cause:

According to VMware support, these log entries show no security context for the user. Without that Security content the user cannot perform actions on the content library.

Resolution:

We found the signing cert and its root CA used by SSO from vmware-identity-sts.log and took out the ssoserverSign and the root certificate and added them to the CA to TRUSTED_ROOTS using the below mentioned vets command.

/usr/lib/vmware-vmafd/bin/vecs-cli entry create --store TRUSTED_ROOTS --alias roo51 --cert 51root.crt
/usr/lib/vmware-vmafd/bin/vecs-cli entry create --store TRUSTED_ROOTS --alias roo52 --cert 52root.crt

Then restart all services. Run the following commands. (No there is not a –restart or –reset, use both commands).

service-control --stop --all
service-control --start --all

Thats all for today folks. Hope this helped!

Adding vCenters with the similar hostnames to the same Root AD Domain

If you add a Windows Server to a Domain, you have the option of preventing the Domain Controller from changing the servers hostname. The example is if I have server1.acme.com, and I want to add it to my ad.acme.com domain, during the process of registering the server, it will change the servers hostname to server1.ad.acme.com. Not always ideal.

Whats worse is that since the VCSA is based on SUSE Linux, there is no checkbox the uncheck to prevent this during the PSC’s Join Domain functionality. Continue reading “Adding vCenters with the similar hostnames to the same Root AD Domain”